Features
- Active system management
- Proactive service alerts to 3D Systems
- Real time remote diagnosis
- Automatic support case creation
- Intelligent preventative maintenance
- Planned service visits and parts ordering
Benefits
- Avoid build failures and unplanned downtime
- Direct link to 3D Systems support experts
- Improved time to resolution
- Enhanced service experience
- Scheduled maintenance tailored to machine use
- Right part, right time, improved uptime