• Active system management
  • Proactive service alerts to 3D Systems
  • Real time remote diagnosis
  • Automatic support case creation
  • Intelligent preventative maintenance
  • Planned service visits and parts ordering


  • Avoid build failures and unplanned downtime
  • Direct link to 3D Systems support experts
  • Improved time to resolution
  • Enhanced service experience
  • Scheduled maintenance tailored to machine use
  • Right part, right time, improved uptime